Refund and Returns Policy

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@qasmitraders.com

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@qasmitraders.com and send your item to

Qasmi Traders Private Limited second floor dubai plaza peer wala phatak lodhran 03143680776

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

To return your product, you should mail your product to Qasmi Traders Private Limited second floor dubai plaza peer wala phatak lodhran 03143680776

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact us at info@qasmitraders.com for questions related to refunds and returns.

Pre-Paid Orders Failed/False Delivery Refund Grid:

Payment MethodRefund OptionRefund Time
Debit/Credit CardDebit/Credit Card25 Working Days
Direct Transfer Account20 Working Days
Wallet Wallet16 Working Days
Equated Monthly InstallmentsCredit Card25 Working Days
Easypaisa WalletEasypaisa Wallet20 Working Days
Easypaisa Shop (OTC) Wallet16 Working Days
Refund VoucherRefund Voucher17 Working Days
JazzCash Mobile Account Wallet16 Working Days

Issuance of Refunds

If your product is eligible for a refund, you can choose your preferred refund method based on the table below. The shipping fee is refunded along with the amount paid for your returned product.

The time required to complete a refund depends on the refund method you have selected. The refund time starts once the quality check is completed.

Payment MethodRefund OptionRefund Time
Debit/ Credit CardDebit/ Credit Card10 Working Days
Direct Transfer Account5 Working Days
Refund Voucher2 Working Days
Wallet Wallet1 Working Days
Equated Monthly InstallmentsCredit Card10 Working Days
Easypaisa WalletEasypaisa Wallet5 Working Days
Cash on Delivery (COD)Wallet1 Working Days
Refund VoucherRefund Voucher2 Working Days
JazzCash Mobile Account Wallet1 Working Days
Modes of RefundDescription
Daraz WalletThe Wallet needs to be activated in order to access the refund amount. Refunds can also be withdrawn to a bank account from within the Wallet. All orders paid through Cash on Delivery (COD), Easypaisa Shop (OTC) or JazzCash Mobile Account will only be refunded to the Wallet.
Refund VoucherVouchers will be sent to the customer registered email ID on and can be redeemed against the same email ID.
Debit Card or Credit CardIf the refunded amount is not reflecting in your card statement after the refund is completed and you have received a notification by Us, please contact your personal bank.
Easypaisa WalletIf the refunded amount is not reflecting in your Easypaisa Wallet statement after refund is completed: i) Please dial 3737 from your Easypaisa number or 051-111-345-100 from any other number to contact the Easypaisa helpcenter.
Bank DepositThe bank account details provided must be correct and the account must be active and should hold some balance. Do not provide account details of Basic Bank Account (BBA), IBAN number will be needed to refund the amount.